Privacy Policy

Oroz Cloud is the data controller responsible for the personal data you provide through our website, contact forms, and platform.

• Website: oroz.cloud
• Contact: privacy@oroz.cloud

We collect the following types of personal data:

• Identification data: Name, surname, corporate email, phone/WhatsApp number.
• Professional data: Company name, industry sector, job title.
• Technical data: IP address, browser type, operating system, pages visited.
• Usage data: Form responses, service preferences, platform interactions.

Your personal data will be processed for the following purposes:

• Responding to your inquiries and information requests.
• Sending commercial proposals and personalized diagnostics.
• Managing the contractual relationship if you decide to hire our services.
• Improving our services and user experience.
• Complying with legal and regulatory obligations.

The processing of your data is based on:

• Consent: By submitting contact forms or taking the quiz, you consent to the processing of your data.
• Contractual performance: For the provision of contracted services.
• Legitimate interest: To improve our services and prevent fraud.
• Legal obligation: When required by applicable regulations.

Your data will be retained for the time necessary to fulfill the described purposes:

• Leads and prospects: Up to 2 years from the last contact or until you exercise your right to deletion.
• Clients: During the term of the contract and 5 additional years for tax obligations.
• Technical data: Up to 12 months for security analysis.

In accordance with applicable data protection laws, you have the right to:

• Access: Know what data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data.
• Objection: Object to processing for specific purposes.
• Portability: Receive your data in a structured format.
• Withdrawal: Withdraw your consent at any time.

To exercise these rights, send an email to privacy@oroz.cloud indicating your full name, identification document, and the right you wish to exercise.

We implement technical and organizational measures to protect your data:

• Data encryption in transit (HTTPS/TLS).
• Encryption of sensitive data at rest.
• Role-based access control.
• Continuous security monitoring.
• Regular data backups.

Some of our service providers may be located outside Colombia. In these cases:

• We only transfer data to countries with adequate levels of protection.
• We implement standard contractual clauses when necessary.
• We verify that providers comply with security standards.

We use strictly necessary cookies for the website to function. We do not use advertising or third-party tracking cookies without your explicit consent.

We reserve the right to modify this policy at any time. Changes will be posted on this page with the update date. We recommend periodically reviewing this document.

For any questions related to this policy or the processing of your personal data: